Store Manager Job Description Reports To: District Manager Supervises: Store Management and Sales Associates Status: Full-Time Responsibilities: Leadership • Motivate the team by communicating the Alumni Hall vision • Communicate clear expectations and hold all employees accountable for achieving goals • Show a strong passion for the Alumni Hall brand, customers, and employees to help set the standard for running the daily business • Give clear division of responsibilities to management staff • Hold productive and informative monthly staff meetings to address all areas of the business People Development • Recruit, hire, train, and develop a high energy and high performance team that provides a superior customer experience • Coach team members in their job responsibilities to increase confidence and productivity • Consistently assess performance and provide feedback to associates through monthly check ins & annual performance reviews • Recognize performance issues and develop action plans in a timely manner • Ensure that all team members adhere to all employment policies & a professional work environment • Create a fun and exciting atmosphere for customers to shop in and employees to work in Visual Merchandising • Supervise and direct all merchandise processing • Achieve excellence in the execution of all visual merchandising directives • Maintain high standards of a clean and neat sales floor, cash wrap, and fitting rooms Performance • Be able to open and close the store, handle deposits, and follow daily operations and expectations • Strive to achieve daily, monthly, and annual sales goals • Achieve store shrink goals through proper Inventory Management by maintaining operational standards to secure the store’s assets • Achieve UPT, ADS, Email Capture, & Ecommerce Performance goals • Ensure proper scheduling practices and achieve payroll budget goals • Ensure that all Ecommerce orders are filled and processed per company standards quickly and efficiently • Develop a working knowledge of collegiate sports and local university activities Communication • Communicate with the store staff as well as the corporate office • Communicate merchandise needs to the buying staff • Communicate with the marketing department and execute all marketing directives • Stay current with competition by visiting frequently and sharing the information with the District Manager • Ensure that all required Ecommerce and Social Media content is communicated in a timely manner Qualifications: • Background Check required • Employees are subject to random drug screenings • Minimum high school degree or equivalent • Minimum 1 year retail management experience • Ability to lead a team, delegate, and follow-up • Ability to train, develop, & foster growth among employees • Ability to work in a fast-paced environment • Ability to work a schedule based upon the business needs – including holidays, nights, and weekends • Strong verbal and communication skills Note: This job description does not contain an all-encompassing list of duties or responsibilities that are required of the employee. Management has the exclusive right to alter this job description at any time.