Next Step Recruitment is partnering with our client for this search. Location: This is a full time, in office role, based out of downtown Durham, NC Our client is a fast-moving, high-energy company in the live events industry, dedicated to optimizing ticket availability and pricing through strategic inventory management. Operating in a dynamic, data-driven market, they rely on smart, real-time decisions to drive success. We’re looking for a Ticketing Operations & Pricing Manager who can stay ahead of the market, lead a remote team, and make strategic, high-stakes decisions under pressure. If you thrive in fast-paced environments, excel in analyzing trends, and are comfortable making quick, informed calls, this role is for you. What you'll do: Inventory & Pricing Management • Oversee day-to-day inventory, ensuring accuracy and adapting forecasts based on sales trends. • Collaborate with the buying team (3-10 employees) to secure the right inventory at the right time. • Develop and adjust pricing strategies using market data and competitor analysis. • Coordinate with the overnight risk and pricing specialist to optimize pricing strategies in real time. • Utilize automated pricing tools to dynamically manage listings. Risk & Market Strategy • Monitor market trends, competitor pricing, and demand fluctuations to minimize risk and seize opportunities. • Work with the presale specialist to manage presale dates, purchase tracking, and exclusive access acquisitions. • Adjust sales strategies in response to market changes—balancing holding inventory vs. fast sales. • Partner with leadership to explore long-term revenue opportunities beyond daily transactions. Team Leadership, Training & Productivity • Lead and support a high-performing remote team, setting clear objectives and ensuring alignment. • Train and onboard new team members on inventory management processes, pricing strategies, and market trends. • Use Google Sheets and Excel to track performance and ensure smooth operations. • Provide coaching and feedback to enhance decision-making and team efficiency. • Facilitate cross-team coordination between buyers, pricing specialists, and presale operations. Decision-Making in a Startup Environment • Make ongoing, data-driven adjustments based on real-time market trends. • Prioritize tasks effectively, balancing quick decisions with strategic patience. • Collaborate with leadership to refine pricing models, streamline operations, and drive revenue growth. • Thrive in an entrepreneurial setting where you’ll help build and improve processes. Who you are: This role is a great fit if you: • Have experience in ticketing, inventory management, e-commerce, or a similar field where timing and pricing are crucial. • Enjoy making data-driven decisions and can confidently make quick, high-stakes calls. • Have team management experience, particularly in a remote or hybrid setup. • Are proficient in Google Sheets, Excel, and pricing tools—or can learn them quickly. • Excel in high-pressure environments where your decisions directly impact revenue. • Are adaptable and proactive, adjusting strategies on the fly without hesitation. • Prefer a fast-paced, entrepreneurial setting over a rigid corporate structure. • Take ownership of your work and find solutions independently without micromanagement. Why join us?: • Startup Culture: Small team, fast decisions, and real ownership of your work. • Direct Impact: Your pricing and inventory decisions will directly affect revenue. • High-Energy Industry: Competitive, trend-driven, and always evolving. • Strong Team: Lead an experienced, capable remote team that thrives on collaboration. • Growth Opportunity: This is a pivotal role with room to expand and take on greater responsibilities over time. Interested? If you have expertise in inventory management, pricing strategy, and remote team leadership—and are looking for a high-impact role in a dynamic industry—apply now!