What You’ll Do: • Assist in the day-to-day operations of our e-commerce platforms and support customer order processing. • Support in auditing product listings to ensure accuracy of descriptions, pricing and content across platforms. • Assist in tracking key e-commerce metrics like sales performance, conversion rates, relevance of promotions etc. • Conduct online research to explore marketing and sales strategies used by leading e-commerce brands. • Help maintain smooth and efficient e-commerce workflows. • Support logistics and fleet coordination for timely deliveries. • Participate in internal sales meetings and contribute fresh ideas and observations. • Assist in monitoring stock levels and ensuring accuracy across online platforms. • Support invoice tracking and stock coordination processes. • Work with supply chain and logistics teams to help resolve delivery issues. • Collaborate in forecasting e-commerce demand based on trends and insights. • Assist the Finance team with processing refunds and credits. • Help ensure excellent customer experiences by responding to order-related inquiries. • Work alongside the E-commerce Supervisor on special projects or challenging cases. • Support issue resolution to minimize delays and disruptions in the order process. What You’ll Need: • A Bachelor’s degree in Business, Sales, Economics, Marketing, or a related field. • A strong willingness to learn and grow in the e-commerce industry. • Ability to adapt in a dynamic, fast-paced environment. • Good organizational and multitasking skills. • Proficiency in Arabic (spoken and written) is a plus. • Clear communication skills and a customer-focused mindset. • Familiarity with online shopping platforms or interest in learning content management systems (CMS). • A proactive attitude and attention to detail. You’ll Love This Role If You Are: • A curious and enthusiastic team player. • A self-starter who’s eager to learn and take initiative. • A creative problem-solver with an eye for efficiency and improvement.