About the Company Komatsu is a global leader in manufacturing construction, mining, forestry, and industrial heavy equipment. Established in 1921, the company has built a reputation for delivering high-quality, reliable, and innovative machinery that supports various industries worldwide. With its headquarters in Tokyo, Japan, Komatsu operates through a vast network of facilities, distributors, and dealers across more than 140 countries, employing over 60,000 dedicated professionals. The organization is committed to fostering a diverse and inclusive workforce that reflects the communities it serves. Known for its emphasis on sustainability and technological advancement, Komatsu continuously strives to create value through innovation, aiming to build a sustainable, clean-energy future. The company's long-standing history of excellence positions it as a trusted partner for customers seeking durable and efficient equipment solutions. About the Role We are seeking a talented and innovative User Experience Designer to join our team and lead the redesign of Komatsu’s global websites. This role is pivotal in transforming our digital presence, enhancing the online customer experience, and supporting our eCommerce expansion, technology subscriptions, and online training initiatives. The successful candidate will collaborate closely with product owners, web developers, product managers, and IT teams to develop creative solutions that address customer needs and improve usability. Establishing cohesive branding and maintaining our design system within Figma are essential responsibilities, ensuring a seamless and engaging digital experience. The role requires a foundational understanding of regional business objectives to optimize user interfaces across various applications and increase online sales. This position offers an exciting opportunity to contribute to a global enterprise’s digital transformation and make a significant impact on our customer engagement and business growth. Qualifications • Bachelor’s Degree in Graphic Design, Web Design, User Interface Design, or a related field • Minimum of 3 years of experience designing mobile-friendly, responsive B2B and B2C eCommerce websites • Experience working with Agile methodologies and participating in Agile ceremonies • Proficiency in modern web development practices, including UX best practices, responsive design, and mobile-first layouts • Strong graphic design skills with the ability to translate wireframes into high-fidelity visual designs • Experience conducting usability testing and applying methodologies to validate designs • Knowledge of web front-end development, including HTML and CSS (desired) • Experience implementing on-site personalization based on user profiles (desired) • Proficiency with design tools such as Figma, Miro, and Adobe Creative Cloud • Excellent organizational and presentation skills, with the ability to manage multiple priorities and collaborate across teams Responsibilities • Partner with product owners, product managers, marketing, and IT teams to develop and execute the organization's digital strategy and roadmap • Support the creation and execution of omni-channel marketing campaigns, including email design and visual assets • Conduct internal and external interviews to identify, validate, and prioritize functionality enhancements • Identify opportunities to streamline processes and digital products by driving adoption of UX standards and best practices • Analyze user needs to create intuitive UI designs that align with product requirements and technical feasibility • Develop wireframes, UI mockups, user flows, and prototypes to translate customer needs into engaging digital experiences • Create graphical assets supporting UI visual designs to ensure consistency and brand cohesion • Organize and conduct usability studies to validate designs, uncover issues, and gather user feedback for continuous improvement • Advocate for the customer experience, representing user perspectives within the organization • Participate in QA and user acceptance testing to ensure design integrity and functionality Benefits • Competitive salary package aligned with experience and location • Opportunities for professional growth and development within a global organization • Access to innovative tools and technologies to support your work • Collaborative and inclusive work environment that values diversity • Participation in impactful projects that shape the future of digital experiences • Comprehensive health and wellness benefits (details to be provided by the company) • Flexible work arrangements, including onsite or remote options (based on role requirements) Equal Opportunity At Komatsu, we are committed to creating a diverse and inclusive workplace. We believe that our strength lies in our differences and are dedicated to providing equal employment opportunities to all qualified individuals regardless of race, gender, age, religion, disability, sexual orientation, or any other protected characteristic. We strive to foster an environment where everyone feels valued, respected, and empowered to contribute to our shared success.