We have an immediate requirement for UX Designer position with one of our direct clients in SF Bay Area, CA Contract and Remote position. Client is looking for senior level candidates, there is no cap on years of experience but at minimum they should have at least 9+. Client is flexible on candidate timezones and location. Hiring Manager is in CST, many team members work PST, EST, etc. They need experience designing for both web and mobile apps. Nice to have experience working in retail/ecommerce check out since that is the bulk of their work. Candidates need to demonstrate they can work independently, able to drive the project forward. Ability to develop your own POV/rationale for why you make certain design choices and be able to articulate. Candidates need to understand how shoppers are or will use the site/app features. Portfolios are required, they should include at least 3-4 projects that showcase their web/mobile app experience. Strong case studies are required, show their decision making and experience. Interviews TBD, but likely with the HM and a panel with team members for 2nd round Client is seeking a Senior User Experience Designer (UX) to support critical initiatives for our portfolio of iconic global brands. In this role, you will help shape how millions of customers interact with our brands across responsive web and native mobile platforms. From cart and checkout flows to order tracking, returns, and customer service interactions, your work will contribute to building seamless, human-centered eCommerce experiences. Key Responsibilities Own the Design Process - Lead UX efforts across web and mobile app projects from discovery to delivery: journey mapping, wireframing, prototyping, and high-fidelity design. - Apply systems thinking to ensure cohesive, scalable experiences across devices and brands. - Translate complex workflows into simple, intuitive interactions that meet both business goals and customer needs. Understand and Advocate for the User - Design with empathy, leveraging user data, analytics, and insights to inform every decision. - Participate in or help facilitate usability testing, needs-finding research, and A/B testing initiatives. - Identify pain points in current experiences and propose actionable design improvements. Collaborate and Influence - Partner closely with product managers, engineers, and other designers in a fast-paced Agile environment. - Communicate design rationale clearly and confidently to stakeholders at all levels. - Drive alignment by participating in design reviews, sprint planning, and cross-functional workshops. Deliver Excellence - Maintain a high bar for visual and interaction design, adhering to brand guidelines and leveraging an existing design system. - Provide and receive constructive critique with openness and respect. - Ensure design intent is preserved through implementation by collaborating with developers and QA. Qualifications - 7–9 years of experience designing for web and mobile, with a strong portfolio showcasing responsive web and/or native mobile app design. - Proven track record in eCommerce or transactional product design, ideally with focus on checkout, account, order tracking, or returns. - Expertise in Figma and common design/prototyping tools (Miro, Adobe CC, etc.). - Experienced in gathering end-user input and conducting or participating in usability testing and needs-finding research. - Strong communication and storytelling skills, especially when presenting to cross-functional teams. - Detail-oriented with excellent work-file organization and respect for sustainable but evolving design processes. - Familiarity with Agile methodologies and comfort working in rapid, iterative delivery cycles. - Ability to self-manage in a remote or hybrid setup, balancing multiple priorities and timelines.