Vice President, Global Social Media Operations 📍 Location: Waltham, MA (Hybrid/Global Scope) | 🌍 Global Consumer Products | 🚀 Executive Leadership Role Lead the Future of Social Media at a Global Innovation Powerhouse We are a category-defining consumer lifestyle company that creates high-performance products under two globally recognized brands. With a commitment to meaningful innovation and consumer obsession, we design products that change how people live—and we’re just getting started. As our Vice President of Global Social Media Operations, you’ll architect and lead the systems, tools, and talent that scale our global digital presence. This role is not about daily posts or campaigns—it’s about building the operational backbone of a world-class social media engine. You’ll drive strategy, infrastructure, governance, and innovation across regions, platforms, and disciplines, while aligning social execution with enterprise priorities. 🌐 Your Impact Social Operations Strategy & Execution • Create and refine global frameworks, playbooks, KPIs, and governance for social media operations • Translate strategy into scalable execution across paid, owned, earned, and social commerce channels Cross-Functional & International Collaboration • Align stakeholders across creative, data, media, legal, influencer, and customer experience teams • Ensure smooth collaboration between regional and global teams to drive consistency and local impact Tech Stack Ownership & Innovation • Own the vision and roadmap for social media tools and platforms (publishing, analytics, UGC, listening, and more) • Pilot emerging capabilities—AI, automation, generative content, social shopping—and scale high-impact solutions Talent Strategy & Team Development • Define in-house vs. agency model and lead resource planning across central and local teams • Drive enablement, training, and community-building to grow social media expertise at all levels • Champion an inclusive culture across diverse global teams and partners Performance, Risk, and Brand Health • Monitor social intelligence to proactively manage brand safety, sentiment, and crises • Ensure compliance with evolving policies and regulatory standards across platforms and markets • Present executive-level reporting on performance trends, risks, and optimization opportunities 🎯 What You Bring • 12+ years of experience in digital marketing or social media leadership • 5+ years in a global, matrixed organization, leading high-scale operational transformation • Deep knowledge of social platforms, MarTech, and content systems (organic, paid, influencer, UGC, commerce) • Experience consolidating tech stacks, building global workflows, or leading enterprise in-housing initiatives • Strong leadership, communication, and change management skills—comfortable working with C-suite • Analytical mindset with a passion for innovation, structure, and cross-functional alignment 🏆 You’ll Stand Out If You Have: • Led social transformation at a Fortune 500 or fast-scaling global brand • Experience aligning enterprise social strategy with customer experience, digital commerce, and media investment • Proven ability to build and evolve global centers of excellence 💼 Why Join Us? We’re not just a company—we’re a movement of creators, engineers, and thinkers who believe in pushing boundaries and disrupting entire categories. Here, you’ll join a dynamic global team that’s deeply committed to excellence, agility, and innovation. What We Offer: • Competitive compensation and bonus opportunities • Comprehensive health benefits, 401(k), and stock purchase options • Paid time off and wellness resources • Exclusive employee discounts on our award-winning products • Career development through bold, high-impact learning programs 💬 Diversity, Equity, and Inclusion We believe diverse voices make us stronger. We’re committed to fostering a workplace where all employees feel heard, respected, and empowered to succeed. Inclusion is not a checkbox here—it’s embedded in everything we do.