Location: Los Angeles, CA Pay Range: $75,000 - $100,000/year + Eligible for annual performance-based bonus Benefits: 401(k) with Company Match, Employee Discount Program, Lifestyle Allowance, Mobile Phone Plan Reimbursement, Comprehensive Health/Dental/Vision Insurance, Generous Paid Time Off, Flexible Work Hours, Wellness Days, Creative Days, Monthly Team Building Budget and more! About Us CJ OLIVE YOUNG introduced the first Korean health and beauty store in 1999, pioneering the industry and becoming Korea’s No. 1 Health & Beauty Store. With over 1,370 stores across Korea and a global network reaching 150 countries, OLIVE YOUNG is now evolving into a Global Lifestyle Platform that brings the best of beauty and health to customers worldwide. CJ OLIVE YOUNG USA, Inc is a dynamic and fast-growing beauty retailer specializing in K-beauty skincare and cosmetics in North America! As we expand, we are also curating a selection of local U.S. beauty brands, bringing innovative and high-quality products to our customers. Job Summary We are seeking a strategic and detail-oriented Business Management Specialist to join our growing team. This role plays a key part in managing the performance of both online and offline sales channels, optimizing financial results, and supporting the long-term strategic direction of our U.S. operations. You will be responsible for cross-functional collaboration, financial and operational analysis, and direct communication with HQ in Korea to ensure strategic alignment and business efficiency. This position offers a unique opportunity to drive the growth of a leading beauty and wellness retailer in the dynamic U.S. market. What You’ll Do • Manage revenue and profitability metrics across both online and offline sales channels, providing in-depth analysis and actionable insights to leadership. • Oversee store-level performance by analyzing sales, operational costs, and contribution margin per location, and recommending improvement strategies. • Facilitate clear and timely communication with HQ in Korea, ensuring alignment on operational goals, performance reporting, and strategic initiatives. • Support the establishment and refinement of the company’s mid- to long-term strategic direction, in collaboration with key internal and external stakeholders. • Develop and implement omnichannel strategies that integrate e-commerce, retail operations, and customer experience to maximize overall business performance. • Collaborate with cross-functional teams in finance, marketing, supply chain, and retail operations to monitor business KPIs and enhance overall performance. • Serve as a bilingual liaison (Korean and English) to bridge communication between U.S. and Korean teams, ensuring cultural and operational clarity. • Provide ad hoc reporting and analysis to support executive-level decision-making, including scenario planning and profitability modeling. • Contribute to business planning, budgeting, and financial forecasting processes with an eye toward efficiency, accuracy, and long-term growth. Qualifications • Bachelor’s degree in business administration, Finance, Economics, or a related field • 5+ years of experience in business planning, financial analysis, or strategic operations; experience in retail or consumer goods is preferred • Strong proficiency in Excel and business intelligence tools; ability to synthesize large data sets into strategic recommendations • Understanding of P&L management, contribution margin analysis, and KPI monitoring for multi-location operations • Proven ability to manage cross-cultural communication and coordinate with global headquarters Preferred Qualifications • Experience in omnichannel strategy planning and performance tracking is a strong plus • Experience in both corporate and retail environments • Bilingual in English and Korean strongly preferred Equal Employment Opportunity Statement CJ Olive Young USA, Inc is an equal opportunity employer committed to creating an inclusive environment for all employees. We believe in hiring with empathy and strive to build a diverse workforce that reflects our community. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. All qualified applicants are encouraged to apply and will receive consideration without regard to these factors.