Digital & Retention Manager Leading Wellness & Lifestyle Brand London - office based £55,000 + Benefits Join one of the UK’s fastest-growing wellness brands, known for disrupting the industry with innovative products and a passionate loyal customer base. They’re on a mission to help people build healthier habits and are now looking for a Digital & Retention Manager to take their digital strategy and customer experience to the next level. In this role, you will: • Develop and deliver creative digital campaigns across paid channels (Google, TikTok, Meta), driving growth and customer acquisition • Own email, SMS, and retention strategies - from welcome flows and abandoned carts to loyalty programs and long-term customer engagement • Optimise the website experience through A/B testing, cohort-based journeys, and retention-focused features • Support the growth of the Amazon channel through campaign execution, content optimisation, and performance monitoring • Enhance the post-purchase journey, building brand loyalty and community engagement • Collaborate closely with founders and senior leadership, bringing data-driven insights and creative strategies to the table You’ll bring: • 3+ years’ digital marketing experience in a high-growth D2C business • A strong track record in creative campaign strategy and performance optimisation • Hands-on experience with email/SMS marketing platforms and eCommerce optimisation (Shopify) • A data-driven mindset with confidence in testing, reporting, and deriving insights • Structured, detail-oriented approach, thriving in a fast-paced, entrepreneurial environment • Amazon marketing experience (desirable but not essential) If you’re ready to own retention strategy and digital growth for one of the UK’s most exciting consumer brands - get in touch! 📩 dylan@profilescreative.com 📞 07485 981216 SPONSORSHIP NOT AVAILABLE FOR THIS ROLE