Job OverviewWe are seeking a dynamic and results-driven E-Commerce Manager to oversee our day-to-day operations, strategy, and performance of the online sales and digital customer experience. This role is responsible for driving e-commerce growth, managing web merchandising, coordinating promotions, and ensuring that all digital sales channels meet revenue and margin goals. Key Responsibilities E-Commerce Operations Oversee the online storefront (website, third-party platforms) including product listings, inventory sync, pricing accuracy, and order flow. Sales Performance & Optimization Monitor KPIs (conversion rate, AOV, cart abandonment, etc.), identify trends, and implement strategies to increase sales and improve user experience. Content & Merchandising Coordinate product photography, descriptions, and categorization. Work with creative teams to maintain a clean, branded site experience. Promotions & Campaigns Develop and execute digital sales promotions, seasonal campaigns, and product launches in alignment with company objectives. Cross-Functional Communication Collaborate with marketing, customer service, shipping/fulfillment, and inventory teams to ensure smooth customer journeys and operational alignment. Customer Experience Oversight Ensure a seamless online shopping experience, troubleshoot order issues, and respond to customer feedback trends with actionable improvements. Skills 3+ years in e-commerce or digital retail management Strong understanding of Shopify or similar platforms Experience with analytics tools (Google Analytics, Meta Pixel, etc.) Basic understanding of SEO, UX/UI best practices, and CRM systems Comfortable managing multiple projects and shifting priorities Strong organizational and communication skills Saltwater Aquarium/Reefung Industry experience of any amount preferred Job Type: Full-time Pay: $65,000.00 - $70,000.00 per year Benefits: Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Work Location: In person