• In this role, you will play a key part in shaping and optimizing our B2B and D2C commerce strategies, helping to drive digital transformation across multiple channels. Your expertise will be crucial in guiding the development and execution of business processes that support both immediate business needs and long-term strategic goals. This role is ideal for someone who is passionate about driving meaningful business outcomes and thrives in a culture rooted in our values of Humility, Ownership, Meaningful Connections, and Expertise. You’ll have the opportunity to influence digital commerce strategies, shape cross-functional collaboration, and deliver solutions that reflect our values while creating lasting impact across the organization. Key Responsibilities • Leadership and Drive: Act as a leader and driver, preparing, driving, and following up on requirements and project needs. • Lead Planning and Requirements: Lead planning and requirements for functional business areas, with a strong focus on B2B and D2C commerce initiatives, ensuring alignment with strategic goals. • Documentation and Communication: Document requirements through various methods such as process flows, user journeys, wireframes, and ultimately user stories. Communicate findings and needs to both business partners and development teams. • Agile Project Experience: Lead the understanding, documenting, and articulating of epics, user stories, and acceptance criteria with business partners and delivery teams; collaborate with the Product Owner to prioritize and manage the product backlog. • Stakeholder Collaboration: Collaborate with stakeholders to identify requirements and recommend solutions, building strong relationships and trust along the way. Partner with sales, marketing, and digital teams to enhance B2B and D2C capabilities. • Business Process Design: Design business processes for high complexity objectives, including those supporting digital commerce platforms, ensuring they are effectively modeled and measured to drive business improvements. • Solution Collaboration & Communication: Communicate and collaborate on solution capabilities with the Technical Lead, ensuring clarity and alignment across commerce platforms and integrations. • Mentorship and Direction: Mentor and provide work direction to others, fostering a collaborative and supportive environment. • Salesforce Experience: Demonstrated project experience with Salesforce, a strong understanding of Salesforce products and capabilities, and familiarity with Salesforce configuration, customization, and integration—especially in the context of B2B and D2C commerce.