Are you an organized, tech-savvy professional with a passion for ecommerce and customer support? Join our fast-growing consumer goods company as a Sales Support Specialist and help us expand our ecommerce footprint across major platforms like Amazon, Fanatics, eBay, and our direct-to-consumer website. We’re a mid-sized, privately owned company with a national presence and a collaborative team culture. If you're eager to make an impact, grow your skills, and be part of an energetic environment, we’d love to meet you. What You’ll Do: As a Sales Support Specialist, you’ll play a key role in supporting our ecommerce sales operations and delivering a seamless experience to our customers. You’ll collaborate closely with internal teams including supply chain, customer service, licensing, and design, while managing the backend operations for several ecommerce platforms. Day-to-Day Responsibilities: Support daily operations of ecommerce accounts across multiple platforms (Amazon, Fanatics, eBay, Shopify, and company-owned sites) Process and manage ecommerce orders, ensuring accurate and timely fulfillment Pull Amazon and Shopify orders daily and track progress Monitor open orders and coordinate with supply chain to meet delivery timelines Provide inventory updates to ecommerce partners Maintain independent rep art portal for dropship customers Assist with the creation and implementation of new dropship programs Handle Advanced Shipping Notices (ASNs) and coordinate EDI communications Collaborate with sales reps and finance on issue resolution, credits, and order discrepancies What You Bring to the Table: Must-Have Skills: 2–4 years of experience in ecommerce, retail sales support, or account coordination Solid Microsoft Excel skills – confident in analyzing and manipulating data Strong attention to detail and excellent organizational skills Effective communication and problem-solving abilities Team-oriented mindset with the ability to work cross-functionally Nice-to-Have Experience: Familiarity with platforms like Amazon Seller Central, Shopify, Walmart Marketplace, or eBay Experience with digital marketing or understanding of SEO Exposure to EDI, inventory management systems, or ecommerce analytics tools #ADMIN Job Type: Full-time Pay: $18.00 - $22.00 per hour Work Location: In person