FUEL THE FUTURE: E-commerce & Marketplace Manager (D2C, Amazon & TikTok Shop) 📍 Location: Steven Bartlett’s HQ in Shoreditch, London (5 days/week in-office) 🕰️ Role Type: Permanent / Full-Time 🚀 Start Date: ASAP [change if not ASAP] 📈 Reports to: [ie. Founders] 🤝 Works With: [ie. Marketing] 🇬🇧 Employment Eligibility: Must have full right to work in the UK PerfectTed Overview PerfectTed is on a mission to spread positive energy and help people feel their best—energised, focused, and ready to take on the day, without compromise. We’re the UK’s fastest-growing energy drink brand and Europe’s leading matcha company, redefining what energy should feel like: no crashes, no junk—just matcha’s clean caffeine to fuel your best self. Inspired by co-founder Marisa’s journey with ADHD, anxiety, and burnout, PerfectTed was built to offer a better way to power through life—with calm focus, not chaos. Join our founder-led team as we scale the next household name in energy. At PerfectTed, we believe in PRICE—our core virtues that shape everything we do: ✨ Progress – We embrace growth, learning, and continuous improvement. 🔥 Resilience – Challenges don’t stop us; they push us to be better. ⚡ Intensity – We move fast and execute with passion and purpose. 🏆 Consistency – Greatness comes from showing up every day. 💡 Entrepreneurialism – We take ownership, think outside the box, and find solutions. Role Overview We’re hiring an E-commerce & Marketplace Manager to own our D2C Shopify site, Amazon, and TikTok Shop. You’ll bring a technical and analytical backbone to the on-site experience, operations, and channel growth—from UX/CRO and merchandising to media and inventory health. You’ll work hand-in-hand with the Digital Marketing Manager (Growth) on traffic, landing pages and attribution, and with Operations on forecasting, fulfilment and customer experience. Key Responsibilities 🛒 D2C (Shopify) Ownership & CRO • Manage day-to-day account and site operations. • Manage product listings, PDP optimisation, categorisation, pricing, stock status, and merchandising. • Collaborate with the Digital Marketing Manager on on-site advertising placements, campaign landing pages, and CRO tests. • Partner with the wider marketing team to align on creative/content needs for campaigns, PDPs, and subscription flows. • Ensure operational excellence—site uptime, order fulfilment, returns/refund processes, and payment integrations. • Implement growth strategies to improve CR, subscriptions, AOV, etc. 🛍️ Amazon (Seller Central) Management • Lead account management and operations in partnership with an Amazon agency. • Oversee catalogue health, listings optimisation, A+ Content, Brand Store updates, and backend keyword strategy. • Work with the Digital Marketing Manager to set and refine Amazon Ads strategy (sponsored products/brands/display/video) for efficiency and growth. • Collaborate with the marketing team to align PDP visuals, videos, and copy with brand guidelines. • Monitor performance, inventory health, replenishment schedules, ranking, chargebacks, and Buy Box stability. 🎥 TikTok Shop & Social Commerce • Lead account management and operations in partnership with a TikTok agency. • Optimise product catalogue, ensure policy compliance, and optimise for conversion. • Coordinate with creators and the Content team to produce high-performing shoppable assets and live shopping events. • Track operational metrics such as fulfilment , return rates, and refund reasons. ⚙️ Operations, Trading & Readiness • Partner with Ops on demand forecasting, replenishment and launch readiness (assets, pricing, inventory). • Define pricing/promo guardrails, variant strategy and channel-specific bundles; protect contribution margin. 📈 Analytics, Reporting & Collaboration • Build and maintain dashboards across D2C/Amazon/TikTok Shop (conversion, AOV, funnel health, share of voice, Buy Box, reviews). • Run test-and-learn roadmaps (PDP elements, merchandising, badges, content formats) and present clear actions. • Collaborate with Digital Marketing on landing pages, UTM hygiene, SEO for PDPs, and retail media alignment; brief Content on required PDP assets (video, imagery, FAQs). Requirements Must-Haves • 4+ years in e-commerce/marketplace management with measurable D2C and Amazon growth. • Strong technical aptitude: Shopify admin, GA4, tag/pixel hygiene, feed management, and basic troubleshooting. • Amazon Seller Central proficiency (listings/A+ Content, Brand Store, PPC, FBA/FBM operations and compliance). • Expert in analytics, forecasting and profitability (SKU-level margin, fees, shipping, returns). • Excellent cross-functional communication, project management and stakeholder management. Nice-to-Haves • Experience launching/optimising TikTok Shop or similar social commerce channels. • Experience with subscriptions/loyalty and additional marketplaces (eBay) or retail.com partners. What We Offer • Competitive salary + EMI options scheme (real equity upside in the UK’s fastest-growing brand) • Private healthcare • Career development budget – Courses, coaching, and tools to grow your career • A stunning office space shared with inspiring, high-performing people you’ll learn from daily—including the Flight Story team and Steven Bartlett • All the matcha you can drink ☕ TO APPLY: 👉 Please email your CV to hiring@perfectted.com with the subject line: [E-commerce & Marketplace Manager – Your Name].