Location: Nicholasville, KY (Onsite, In-Office) Base Hourly: $18-$24 based on experience Schedule: Mon-Fri 08:30 AM - 5:00 PM Love cars? Know eBay? Let’s put your skills to work. A Plus Auto, LLC is a high-volume auto parts seller with one of the most active eBay stores in the region. We’re not your average junkyard — we’re a fast-growing team using technology, strong logistics, and real car knowledge to power thousands of online sales every month. If you're sharp on eBay, love helping customers, and know your way around car parts, this is your chance to join a company where effort actually pays off. About the Role – What You’ll Be Doing We're looking for a sharp, tech-savvy E-Commerce Support Specialist with strong eBay experience and automotive knowledge to support and grow our online sales channels. This is a full-time, in-office position where you'll handle customer communications, offers, order issues, and product listings — primarily through eBay, but also via phone, chat, email, and social platforms. Responsibilities: • Respond quickly and professionally to messages on eBay, chat, social media, email, phone, and SMS • Negotiate offers and respond to inquiries within 5 minutes when possible • Resolve issues such as returns or order problems to protect seller ratings • Monitor and respond to customer feedback and escalate trends or concerns • Collaborate with inventory staff to ensure listings reflect real-time availability • Identify repeat customer questions to help improve listing accuracy and clarity Requirements and Qualifications: • Experience managing an eBay store or selling products on eBay (strongly preferred) • Familiarity with auto parts, vehicle systems, or mechanical terminology (strongly preferred) • Excellent written and verbal communication skills • Comfort with fast-paced multitasking and digital tools • Strong attention to detail and ability to work independently • A positive attitude and a commitment to customer satisfaction Physical Demands: • Prolonged periods sitting at a desk and working on a computer • Engaging in extended phone conversations and online communication • Ability to focus for long periods and manage time-sensitive tasks under pressure • Ability to remain professional and composed while handling difficult customers or stressful situations Why Join Us? Easy! At A Plus Auto, LLC, we value and invest in our team members. Here’s what we offer: • 80% of employee health insurance premium covered by employer • 100% employer-paid dental and vision insurance • 401(k) with company match • 10–20 days of Paid Time Off (based on tenure) • 6 Paid Holidays • Gym membership support • Complimentary snacks, energy drinks, and coffee • Career development and internal growth opportunities At A Plus Auto LLC, we embrace diversity and are committed to building a team that reflects a wide range of backgrounds, perspectives, skills, and experiences. We promote an inclusive workplace where every employee has the opportunity to grow, contribute, and thrive. Together, we work toward solving automotive challenges, delivering reliable, affordable, and high-quality recycled auto parts, while maintaining a focus on exceptional customer service and environmental responsibility.