JOOLA is seeking for an experienced, results-driven E-commerce Specialist to join our team and help grow our presence across key online retail platforms, including Amazon, Walmart, Target, and Wayfair. This role involves managing product listings, optimizing pages for performance, and supporting broader sales strategies. The ideal candidate is analytical, organized, and experienced in navigating the dynamic landscape of online retail. Location: On-site, North Bethesda MD Responsibilities: Product Page Management • Own the creation, optimization, and ongoing maintenance of product listings across all e-commerce platforms. • Ensure all content is accurate, visually compelling, SEO-optimized, and aligned with platform-specific best practices. Project & Workflow Management • Manage daily tasks and priorities using Monday.com or other project management tools. • Support new product launches by coordinating cross-functional tasks and timelines. • Open and manage support cases to resolve product listing issues. • Create and maintain SOPs to document repeatable processes and improve team efficiency. Sales Strategy & Execution • Assist in developing and implementing strategies to increase product visibility and drive conversions. • Analyze sales data, consumer trends, and competitor activity to identify growth opportunities. • Contribute to sales and marketing presentations for internal use and retail partners. • Build and maintain promotional calendars across all retail accounts. • Develop, manage, and optimize PPC advertising campaigns across multiple retailer platforms. Cross-Functional Collaboration • Partner with marketing, product development, and customer service teams to align efforts and drive cohesive strategies. • Coordinate with the supply chain team to monitor inventory and ensure availability. • Identify operational inefficiencies and support creation of Corrective Action Plans with appropriate stakeholders. Reporting & Performance Tracking • Monitor and report on sales performance across channels. • Leverage data and analytics tools to provide actionable insights and inform decision-making. Business Support Responsibilities • Oversee daily operational activities and ensure adherence to retail compliance standards. • Manage product setup, maintain data accuracy, and update listings as needed. • Support account management functions and contribute to the improvement of internal workflows. • Assist with cross-functional initiatives and process optimization efforts. Qualifications: • Bachelor’s degree in Business, Operations Management, Marketing, or a related field. • Minimum of 2 years’ experience in E-commerce, operations, or project management. • Proficient in Microsoft Excel (pivot tables, VLOOKUP, data analysis). • Experience with Monday.com or similar project management tools. • Comfortable working in cloud-based file systems (e.g., Dropbox). • Proficient in Microsoft Office Suite: Outlook, Excel, and PowerPoint. • Strong problem-solving and analytical skills; experience with catalog management and dispute resolution preferred. • Excellent written and verbal communication skills. • Highly organized and detail-oriented with the ability to thrive in a fast-paced environment. About Us: JOOLA was first established in 1952 and built a global reputation as a pioneer in table tennis. In 2022, JOOLA expanded into the rapidly growing pickleball scene and quickly attracted the biggest names in the sport. As an official table tennis sponsor for three Summer Olympic Games and the official sponsor of pickleball's top athletes and the Professional Pickleball Association (PPA), the team at JOOLA combines its storied expertise with fresh perspectives to bring innovation to both sports. JOOLA creates a variety of equipment, apparel, and accessories for both table tennis and pickleball players, professional and recreational. With offices in US, Germany, Brazil, and China, JOOLA has a global presence and wide distributor network.