The E-Commerce Business Specialist is responsible for managing the existing Business Platform on Ebay as well as potential expansion into alternative platforms such as Amazon and Walmart.com. Essential Functions and Tasks: • Analyze sales, pricing, and margin trends across platforms to optimize sales performance and advertising spend. • Possess or quickly develop operational expertise on the Ebay platform to streamline listing management and pricing. • Work closely with platform vendors and freight suppliers to manage costs and open new sales opportunities. • Work with merchandising team on inventory strategy and demand planning specific to the e-commerce channel. • Work across our network of distribution centers to fill orders and optimize freight expenses. • Identify sales opportunities through competitive analysis, price modeling and experimentation, and market research. • Manage and potentially grow the customer experience team to support increased sales volume, returns, adjustments, and product inquiries. • Develop direct to consumer website to capture repeat buyer purchases off-platform. Qualifications: • Bachelor’s Degree • Four years experience in retail, E-commerce, consulting, or business strategy • Experience in project management and working with Direct to Consumer or Wholesale E-Commerce accounts • Able to effectively communicate with cross-functional teams • Being comfortable with analyzing business performance and making recommendations based on sound analysis • Previous proven track record driving results in account management with a knowledge of E-Commerce sales tactics, marketing plans, and key metrics • Amazon Seller Central or Ebay Power Seller experience is a plus Knowledge, Skills and Abilities: • Time Management: Position requires ability to work both independently and in an ambiguous environment while managing time appropriately • Ownership and Urgency: Position requires quick and confident decision making • Attention to Detail / Organization: Position requires being careful about detail and thorough in completing work tasks • Integrity: Position requires being honest and ethical • Communication / Professionalism: Position requires professional and clear written and verbal communication with Customers, Suppliers, Co-Workers, and Executive Team • Dependability: Position requires being reliable, responsible, and dependable Required Physical Abilities: • Operate standard office equipment and keyboards • Oral Expression - communicate information and ideas in speaking so others will understand • Selective Attention - concentrate on a task over a period of time without being distracted • On occasion lift up to 25 pounds Work Environment: • Majority of work will be performed in the Winston-Salem Headquarters and may on occasion require minimal travel to other locations or customer locations.