We are hiring a Sales and Marketing Operations Manager to join our Omnichannel Retail team! DISCOVER We are seeking a highly organized and execution-focused Sales & Marketing Operations Manager to support and optimize the day-to-day operations of our Omnichannel Retail business. Reporting directly to the VP/GM of Omnichannel, this role is a critical enabler of commercial success, ensuring operational readiness, data integrity, and cross-functional execution across leading eCommerce and Mass.com platforms. This individual will work in close partnership with the Omnichannel Account Manager and Brand Manager, serving as the operational liaison Sales, Marketing, Retailer Systems, and our external data and content partners. The ideal candidate pays close attention to detail, excels in fast-paced environments, and is passionate about using systems and process field to elevate commercial performance. YOUR RIPPLE EFFECT • Are you an expert in item data and systems? Take ownership of item setup and lifecycle management across platforms like Vendor Central, Retail Link, Partner Home, and CommerceHub, ensuring accuracy, compliance, and visibility across digital shelves and backend systems. • Do you enjoy turning data into action? Build and lead reports tailored to specific retailers, analyze performance at the SKU level, and gather insights on market share to support planning and portfolio improvements. • Can you streamline and scale operations? Lead the onboarding process for new business, handle launch readiness, and drive continuous improvement initiatives that enhance team efficiency and execution. • Are you a cross-functional connector? Collaborate across Sales, Marketing, Supply Chain, and external partners to align execution, resolve issues, and ensure operational readiness. • Do you thrive as a systems power user? Guide teams in utilizing internal tools and platforms to establish efficient procedures and uphold high standards for data accuracy and workflow consistency. What You Bring • A minimum of 5-8 years of experience in sales operations, marketing operations, or eCommerce enablement. • Bachelor’s degree in Business, Marketing, Supply Chain, or related field. • Experience managing item setup and execution across multiple retail platforms. • Strong analytical, organizational, and communication skills with high attention to detail. • Proficiency in Excel, Power BI, Smartsheet, and retailer systems (Vendor Central, Retail Link, Supplier Hub). • Preferred experience with syndicated data/content platforms (e.g., Syndigo, Bright Insights). • Bonus points for experience in consumer goods, durables, or home improvement categories. What You’ll Get At Watkins Wellness, we believe that everyone should ‘Feel good. Live well’. We offer employees the opportunity to join a dynamic, growing industry leader with an outstanding and well-deserved reputation for leadership and commitment to our employees, customers and community. Our employees are eligible to receive exceptional health and wellness benefits, paid time off, company bonus, profit sharing, 401k match, education assistance, and much more. We are proud of the people we are and the products we make — products that make a difference to the health and well-being of others. We look for candidates that exhibit The Watkins Way (always Ethical, endeavors to be Transparent, embraces Inclusion, welcomes Diverse backgrounds and perspectives, Accommodating, believes in Work-Life Balance, puts Safety First, Accountable, values Relationships, Passionate, Team Player, and Goal Driven). The employee must frequently lift and move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision and depth perception. The noise level in the work environment is usually quiet. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Hiring Range: $82,000.00-$130,000.00 Many factors affect actual compensation including but not limited to experience, education, skills, and geographic location Company: Watkins Manufacturing Full time Watkins (the “Company”) is an equal opportunity employer and we strive to employ the most qualified individuals for every position. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all people involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company. Watkins is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information. E-Verify Participation Poster: English & Spanish E-Verify Right to Work Poster: English & Spanish