Job ID: 2011061 Career Area: Sales & Marketing Job Category: Salaried Location: Headquarters & Technology Center – Auburn Hills 48326, US Date Posted: August 15, 2025 Brand: FCA Group Job Summary: To lead the digital transformation and growth of our parts and service business. This role will be responsible for developing and executing a comprehensive e-commerce strategy that enhances customer experience, drives online sales, and integrates seamlessly with our broader aftermarket operations. Key Responsibilities: Strategic Leadership Develop and execute the e-commerce strategy for vehicle sales, parts, and services. Align digital initiatives with overall business goals and dealership operations. Platform Management Oversee the performance and optimization of e-commerce platforms (e.g., dealer websites, third-party marketplaces). Ensure seamless integration with CRM, inventory, and payment systems. Oversee the development, optimization, and maintenance of the e-commerce platform (e.g., Shopify, Magento, Salesforce Commerce Cloud). Marketing & Conversion Collaborate with marketing teams to drive traffic through SEO, SEM, email campaigns, and social media. Optimize product listings, pricing, and promotions to increase conversion rates. Analytics & Reporting Monitor KPIs such as traffic, conversion, cart abandonment, and customer retention. Use data to identify trends, improve UX/UI, and inform strategic decisions. Team & Vendor Management Lead cross-functional teams including digital marketing, IT, and customer service. Manage relationships with third-party vendors and technology partners. Customer Experience Ensure a frictionless online shopping experience from browsing to checkout. Implement personalization strategies and post-sale engagement tools. EOE/Disability/Veteran At Stellantis, we assess candidates based on qualifications, merit, and business needs. We welcome applications from all people without regard to sex, age, ethnicity, nationality, religion, sexual orientation, disability, or any characteristic protected by law. We believe that diverse teams reflect our identity as a global company, enabling us to better address the evolving needs of our customers and care for our future. Our benefits reflects the STELLANTIS commitment to helping you reach your personal and professional goals. In addition to an environment that promotes career development, we offer benefits for a healthy lifestyle and a rewarding future, designed to take care of you and your family, in various stages of life. As a global company, our employee packages will vary by country, customary norms and the legal entity into which you are hired. We care about your privacy. For more information on how your personal data is processed, please read the specific Privacy Statement provided by the respective entities whose job offer you have selected.