• Operations Manager – Fashion & E-Commerce • We're looking for an Operations Manager as a leadership role responsible for overseeing and executing all operational aspects of our fashion e-commerce brand. This position requires full ownership of daily functions, strong organizational capabilities, and the ability to keep the team aligned while driving operational excellence in a fast-paced, high-standard environment. The right candidate knows how to build structure, is deeply engaged with the day-to-day, and supports the back-end continued growth with precision and care. The Operations Manager will report directly to the Head of the Brand, providing clear, consistent operational updates and ensuring leadership has a full visibility into business . • Responsibilities • • Active on daily business operations, ensuring all functions; e-commerce, logistics, inventory management, and team coordination run seamlessly from start to finish. • Manage inventory end-to-end: track stock levels, place purchase orders, follow up with suppliers, oversee receiving, and ensure products are posted accurately and on time to our Shopify Store. • Lead team alignment and communication by setting clear expectations, defining roles, and holding everyone accountable. • Manage operational timelines for product launches, restocks, and marketing rollouts, ensuring deadlines are met without last-minute issues. • Monitor and report on operational performance using Excel, pivot tables, and KPIs related to fulfillment accuracy, inventory health, and on-time launches. • Manage calendars, team permissions, and access controls to ensure smooth coordination of schedules and responsibilities. • Leads HR functions, including onboarding, documentation of roles, and consistent communication with team members to keep processes clear. • Collaborate with all departments to ensure information flows correctly and execution remains aligned. • Drive continuous process optimization to scale operations efficiently and maintain high standards. • Handle problem-solving daily, resolving issues quickly, whether operational, supplier-related, or team-related. • Utilize project management tools and operational software to track progress, assign tasks, and maintain alignment across teams. • Skills Required • • Proven leadership experience managing teams and driving operational results. • Strong understanding of fashion cycles, product launches, retail, and e-commerce operations. • Proficiency in Excel, including pivot tables, with advanced usage experience. • Familiarity with Shopify is a must. • Strong organizational skills with a disciplined, process-oriented approach. • Tech-proficient, comfortable with operational and project management tools. • Clear and effective communicator able to align teams and suppliers. • Adaptive and comfortable working in a fast-paced, high-standard environment. • HR experience, including on-boarding and handling permissions and team-related processes. • Experience Requirements • • • 5 years • leading business operations, preferably within e-commerce, fashion or beauty. • • 5 years • of advanced Excel usage, including pivot tables and data analysis. • • 5 years • of direct experience using project management platforms (Asana, Monday, Notion, etc.). • Experience building processes and systems from scratch, particularly in scaling companies with limited pre-existing structures. • Basic understanding of e-commerce fundamentals, including conversion rates, traffic fluctuations, strategy, and website management (preferred). • Fulfillment and warehouse experience is appreciated but not required. The willingness to build and optimize processes is essential. • Detail-oriented and obsessive about taking notes and documenting processes. • Ability to work independently, without needing frequent follow-ups, and with full transparency in reporting. • Education Requirements • • Bachelor’s degree in Fashion Merchandising, Business Administration, Operations Management, Supply Chain Management, or a related field is required. • A Master’s degree (MBA or equivalent) is a plus and will be valued. • Equivalent hands-on operational experience in e-commerce or retail leadership may substitute for formal education where proven expertise is demonstrated. • The Ideal Candidate • • Energetic, enthusiastic, and positive in their approach to work. • Structured and operationally oriented, obsessive about organization and clear roles. • Scaling-oriented, constantly seeking improvements in efficiency and business expansion. • In love with the day-to-day and highly engaged with the details. • Private and reserved while maintaining professionalism. • Takes ownership, treats the business as their own, and consistently delivers excellence. • Location & Schedule: • This position is based in • Doral, FL • and requires availability to work • Monday to Friday, 7:45 AM – 5:00 PM • in-office. The candidate must also be available on Saturdays to be on call from home, or in the office if required. > If you are motivated by challenges, strategy driven, disciplined in execution, and inspired by the opportunity to build and scale, this role is designed for you. Job Type: Full-time Pay: $65,000.00 per year Benefits: • Employee discount • Paid time off Education: • Bachelor's (Required) Experience: • Microsoft Excel: 5 years (Required) • Business management: 5 years (Required) • Calendar management: 5 years (Required) Language: • English (Required) • Spanish (Required) Ability to Commute: • Doral, FL 33172 (Required) Work Location: In person