Project Manager – Travel Tech / E-Commerce (Background in business analysis, travel system integration, and air operations required) Our client is looking for a hands-on Project Manager to deliver high-impact, cross-functional initiatives—from supplier API integrations to enhancements in the online booking journey. This isn’t a role for someone who only manages from the sidelines: you’ll roll up your sleeves, dive into data, and actively unblock progress, ensuring projects land on time, on budget, and to spec. You’ll report to the Senior Project Manager and collaborate closely with Technology, Product, Commercial teams, and external partners. Project Management Job Role: • Lead the full project lifecycle (initiation → closure) across multiple concurrent initiatives. • Plan and deliver new supplier/API integrations (air, hotel, ancillaries). • Drive improvements to the booking engine, reservation systems, and automation workflows. • Launch new online products, including marketing-tech integrations and flight-to-hotel upsell journeys. • Translate high-level requirements into clear technical specs, user stories, and acceptance criteria. • Get hands-on with analysis and operational tasks (e.g. updating cache files, reconciling spreadsheets). • Maintain project artefacts: plans, budgets, velocity and status dashboards. • Track tasks, manage dependencies, mitigate risks, and chase stakeholders when needed. • Provide progress reports and KPIs for management and steering committees. • Manage third-party vendors—including scope, commercials, SLAs, and handover to support. • Support triage and prioritisation of competing application requests. • Champion project governance and drive continuous improvement in a fast-paced environment. Project Manager Experience Requirements: Experience • Significant project management experience within online travel, OTA, or travel-tech. • Strong knowledge of SDLC and hybrid delivery (Agile Scrum/Kanban & Waterfall). • Proven ability to combine detailed data analysis with project coordination. • Background in business analysis, travel system integration, and air operations. • Experienced in stakeholder, vendor, and budget management. Skills & knowledge • Able to simplify complex topics for different audiences. • Comfortable with a dynamic workload and making data-driven decisions. • Hands-on problem solver with persistence and ownership. • Adept at working across all business levels, influencing without authority. • Familiar with Agile rituals and continuous delivery culture; up to date with emerging travel-tech trends. Desirable • Knowledge of GDS/NDC, channel managers, dynamic packaging, and payments. • Familiarity with marketing tech stacks (CRM, CDP, tagging & tracking). • Certifications such as PMP, PRINCE2, AgilePM, or CSM. If you’re an experienced Project Manager with a passion for travel technology and the drive to make things happen, we’d love to hear from you.