Contract Project Manager eCommerce Project Management Office Full Time Hours Located in Austin, Texas Our grocery/retail client is the world’s leading retailer of natural/organic foods with more than 500 stores in the U.S.A, Canada, and the United Kingdom. Our client is looking for a Project Manager to lead the successful delivery of complex, multi-channel, cross-functional initiatives. In this role, you'll partner with Global eCommerce Program teams to lead the scoping, planning and execution of enterprise projects that support high profile and high impact business initiatives. To be successful in this role, the candidate will be able to integrate and manage multiple large-scale programs, build interdependent schedules, identify risks, provide mitigation strategies, and deliver end-to-end project solutions to support the business. The candidate will identify and implement win-win process and tool solutions and raise the bar on deliverables for programs that extend from online and instore pilots to large scale operational changes. This role requires excellent project management skills, strategic thinking, relationship building, problem solving, and effective communication skills with peers and leadership. A track record of proactive change management, along with the ability to operate independently and autonomously are key to the success of this role. Responsibilities: • Plans, estimates, organizes and leads implementation of enterprise level, cross-functional projects in coordination with eCommerce Team Members and Leadership. • Uses business needs and past project experience to create full- scale project plans and documentation, encompassing: • Project charters, inclusive of program scope, justification and objectives • Project plan, inclusive of project goals, timelines, resource allocation, deliverables, dependencies and budgets • Responsibility assignment matrix • Risk assessments, detailed task tracking and mitigation planning • Program status, scope and health reporting • Change management and long-term support plans • Project retrospective reporting • Demonstrates advanced planning and stakeholder engagement skills to set and manage realistic program timelines. • Proactively identifies potential risks, barriers or roadblocks to programs, recommends mitigation scenarios and contingency plans, and manages change in a creative and logical manner across the organization. • Builds, develops and grows business relationships with stakeholders, leadership and expanded teams vital to program success. • Evaluates and recommends continuous improvements to tools, mechanisms, teams and training to optimize ways-of-working. • Supports department goals, identifies synergies, and suggests process and communication improvements to help our cross-functional team work more efficiently. Qualifications: • 2-4 years of project management experience. • Proven success leading end-to-end digital and/or physical retail projects that include discovery, concepting, implementation and testing phases. • Ability to define project scope, goals, deliverables, establish RACI, and proactively create net new documentation as needed by the department. • Experience with management and tracking tools such as Smartsheets, Asana, Confluence and JIRA. • Excellent organizational skills, attention to detail and a strong sense of urgency and follow-through. • Outstanding communication and problem-solving skills. • Active listener that understands team needs and creates win-win solutions. Location: • This position is based in Austin, TX and onsite at the downtown office.