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Senior Head of Consumer Insights and Analytics (Remote)

This role is for a Senior Head of Consumer Insights and Analytics, focusing on e-commerce and retail strategies. It offers a permanent contract, competitive pay, and is remote. Key skills include analytics, leadership, and omni-channel expertise.
🌎 Country
United States
🏝️ Location
Unknown
πŸ“„ Contract
Full-time
πŸͺœ Seniority
Mid-Senior level
πŸ’° Range
Unknown
πŸ’± Currency
$ USD
πŸ’Έ Pay
Unknown
πŸ—“οΈ Discovered
August 19, 2025
πŸ“ Location detailed
United States
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🧠 Skills
#Unknown
Role description
Jobright is an AI-powered career platform that helps job seekers discover the top opportunities in the US. We are NOT a staffing agency. Jobright does not hire directly for these positions. We connect you with verified openings from employers you can trust. Job Summary: Lume and Mando is a transformative personal care brand focused on providing effective solutions for body odor. They are seeking a Head of Consumer Insights & Analytics who will lead research and analytics to inform decisions across product, brand, marketing, and growth, while building a new team to elevate decision-making through data-driven insights. Responsibilities: β€’ Develop and execute a world-class insights and analytics strategy; set the overall strategic direction of the CIA team, collaborating with internal and external stakeholders to build and refresh near- and long-term learning plans that tackle our most important decisions β€’ Break down silos to harness collective insights and inflect impactful change β€’ Pull together the right skill sets at the right times to answer questions holistically β€’ Integrate analytics and learnings into action plans executed by commercial teams β€’ Build pattern recognition for the org on how best to answer questions across disciplines β€’ Establish best practices for analytics and insights across Lume and Mando, with reach into the broader Mammoth Brands company and teams β€’ Be a partner and resource on marketing measurements. Play a key role in defining marketing strategy, investment levels, and future revenue growth and marketing forecasts. β€’ Manage a talented, high impact, and resourceful team β€’ Drive prioritization thoughtfully through deep partnership with Brand/Channel/Supply Chain leads β€’ Have a full picture of bandwidth across sub-functions, and dynamically flex as needed β€’ Coach and mentor functional leads and ICs to grow within and across skill sets β€’ Foster a culture of curiosity, continuous learning, and analytical excellence β€’ Determine which tools yield highest ROI for the company and team; manage resourcing and budget accordingly β€’ Define the embedded role of a centrally-located CIA team member with their functional lane; ensure business insights drive analysis and vice versa, allowing business leaders to receive daily, actionable data. β€’ Make it easy for stakeholders to line up support and get answers quickly β€’ Leverage existing resources to develop a dedicated support model for our DTC, eCommerce and Retail functions. β€’ Cultivate a culture of self-serve data access and the tools to support it where channel teams are empowered to ask and answer questions without becoming overly reliant on the analytics team. β€’ Ensure analytics infrastructure and tools are best-in-class and future-ready. β€’ Ensure our data – and the systems it lives in - is available and accurate, in partnership with the engineering team. Partner on dashboards, data visuals, and information sharing across the company. β€’ Serve as a core member of the Lume and Mando leadership team. Qualifications: Required: β€’ Proven leader in high-growth, fast-paced environments: You attract and develop top talent, align teams around clear priorities, and lead with focus in dynamic, fast-changing conditions. β€’ You bring structure to ambiguity, adapt quickly, and drive clarity, collaboration, and resultsβ€”even with limited information. β€’ You’ve successfully managed and developed data technicians. β€’ Analytical, with strategic insight: You come from a strategy background, category retail background, or insights background – but your experience goes beyond simply technical. β€’ You are a skilled storyteller and a connector of dots. β€’ You have exposure to – if not deep experience in – primary research and advanced analytics, and fluency in emerging methodologies and platforms. β€’ Intuitive commercial understanding: You intuitively get that our customers and end consumers are more nuanced than someone to sell products, features and benefits to. β€’ You understand what makes them tick and can develop creative solutions to motivate them based on deep insights around their journeys. β€’ Impact-driven and empathetic: You listen closely, seek to understand what motivates others, and act on that insight to build strong teams and trusted partnerships. β€’ Your empathy drives engagement, loyalty, and better outcomes across teams and customers alike. β€’ Omni-channel thinker: You intuitively understand how direct-to-consumer and retail channels work and you can learn quickly to fill in any gaps. β€’ Clear communicator: You synthesize the most complex problems into clear ideas and tailor messages and communicate clearly to diverse audiences. β€’ You translate insights into clear, actionable recommendations that drive decisions across product, brand, marketing, and beyond. β€’ Pragmatic and results-driven: You solve tough problems with creativity, practical thinking and accountability, holding yourself and others to high standards to deliver meaningful outcomes. β€’ Exceptionally cross-functional: You build strong, trust-based relationships across teams and know how to align diverse stakeholders around shared goals. Company: Lume Deodorant is an aluminum free deodorant for pits, feet and privates. Founded in 2017, the company is headquartered in Salt Lake City, Utah, USA, with a team of 51-200 employees. The company is currently Growth Stage.