Your Dreams, Our Future. Join the dynamic and diverse team at Shiseido Americas, a subsidiary of the world-renowned Shiseido Company Limited. Be a part of a portfolio of prestige beauty brands which includes Clé de Peau Beauté, Drunk Elephant, Dr. Dennis Gross Skincare, NARS, SHISEIDO and several prestige fragrance brands including Issey Miyake, Narciso Rodriguez and Tory Burch. At Shiseido Americas we value and celebrate human diversity, with a rich tapestry of employees from all backgrounds and experiences. Headquartered in New York City with US offices and facilities located in New Jersey, Ohio, Texas and Florida, Shiseido Americas employs over 2,000 individuals in the US, Canada, and Latin America. Shiseido Americas is a hub of talent and innovation. Be inspired by the array of skills, knowledge, and integrity of your colleagues, and join our driving force as Shiseido continues its pursuit of beauty innovations for a better world. At Shiseido Americas, we focus on our people. We strive to foster a collaborative workplace culture where creative thinking, inclusivity and unique diverse perspectives are celebrated in order to drive success for both our employees and the company as a whole. By prioritizing our team and promoting an open-minded environment, we push the boundaries of what's possible and bring new ideas to life. Job Summary The Senior Manager, Ecommerce is responsible for developing core, innovation, and promotional assortments, forecasting daily KPIs and sales performance, and leading the site marketing strategy for the U.S. Dr. Dennis Gross DTC website to ensure the customer experience is consistent with industry best practices and optimized based on site performance data. The Senior Manager must be a strong collaborator and will work closely with key internal stakeholders which include Ecommerce, CRM, Brand marketing, the Americas Digital Transformation (ADX) group, Fulfillment, Customer Service, and Creative. This role has one direct report, Associate Manager, Ecommerce. This role reports into the Executive Director of Ecommerce. What You Will Do E-comm assortment planning and site merchandising • Leads the strategic marketing, merchandising, and assortment vision for digital storefront including oversight of core & innovation products in alignment with brand marketing efforts. • Manage the DTC sample assortment, promotions calendar, and excess inventory opportunities from strategy to execution. • Builds and executes the content calendar, associated creative briefs and signs off on final site experience. • Partner with the ADX to drive brand specific site merchandising initiatives and optimizations including the personalization roadmap, SEO, product, listing page and category content modifications. • Own and project manage the site enhancements prioritization list with Ecommerce and ADX teams. • Develops program strategy, benefits, marketing, and forecasts for the subscription program. • Partners with paid media lead to ensure ecommerce traffic and sales goals align with always on media and DTC conversion driving media investments. • Maintains close relationship with Fulfillment and Customer Service teams to ensure ecommerce initiatives are supported with sufficient inventory and staffing. Analytics and Financial planning • Responsible for delivering monthly replenishment orders and open-to-buy orders to Sales Operations as well as tracking inventory delivery to the warehouse. • Prioritizes efforts based on strategic importance and sales potential. • Partners with the Ecommerce, CRM, and ADX teams to analyze daily, weekly, monthly key performance indicators (KPIs) and benchmarks to identify opportunities for site optimizations. • Maintains weekly ecommerce dashboard to report and communicate traffic, sales, conversion, and AOV as well as specific campaign, promotion or site experience highlights. • You will perform other duties as assigned. Who You Are • Minimum 5 – 7 years ecommerce experience • Experience in DTC, beauty, apparel ecommerce is required • Experience working with Shopify or Salesforce Commerce Cloud is required • Familiarity with Google Analytics and high degree of Excel skills preferred • Ability to organize and prioritize workload to meet deadlines • Ability to understand financial measurements and how to impact them • Ability to work effectively in a team environment, and as an individual contributor • Strong analytical, communication, and project management skills are required • Forward-thinking, resourceful and curious • Bachelor‘s Degree or equivalent experience #Nylaw You may be asked to perform other duties needed to help drive to our vision, fulfill our mission and abide by our organization’s values. What We Can Offer You At Shiseido Americas, our pride extends beyond our rich legacy to our passionate and talented team that brings it to life every day. We recognize that without our people, innovation would not be possible. That's why we go above and beyond with our comprehensive benefits program to recognize our employees. With an array of options designed to give our employees peace of mind, our perks & benefits program is more than just a perk – it's an investment in our people's futures. Whether you're looking for comprehensive health coverage, retirement savings, or paid time off, our benefits have you covered! Check out a list of our Benefits and Perks offerings: • Medical, Dental, & Vision Insurance • Life and Disability Insurance • Paid Time Off • Paid Volunteer Days • Paid Company Holidays • Paid Parental Leave • 401K with 6% Company Match • Talent Development & Learning Programs • Internal & International Mobility • Product Discounts & Annual Gratis • Employee Led Affinity Groups • Tuition Reimbursement The base pay for this position may vary based on geographic location. Actual base pay offered will be based on several factors including job-specific knowledge, education, skills, and depth of experience. In addition to base pay, we may offer additional forms of compensation as components of a total compensation package, including participation in our bonus program which features the ability to overachieve, in addition to a full range of competitive benefits. Shiseido is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local law