Role: SFCC lead Support Developer (Retail) Location: San Ramon, CA – 100% onsite Visa: Any visa except opt Mandatory: SCAPI/OCAPTI Job Responsibilities Requirements: • 7 to 10 years experienced SFCC resource with good eCommerce & Retail knowledge • Desirable to have at least 5 years hands on experience in SFCC. • Should have hands on experience working on SiteGenesis and/or SFRA based storefront. • Deep knowledge on Demandware or equivalent Javascript based scripting languages. • Thorough knowledge on Retail domain and various downstream and upstream systems catered. • Hands on experience on third party integrations from SFCC • Should have deep knowledge on working with multi location / region based architectural models • Recommended to have knowledge working in cartridge based or otherwise integrations with package components like external Search, Ampliance (CMS), Payment Gateways, Loyalty platforms etc. • Good knowledge on headless implementation concepts in SFCC by exposing API’s making use of OCAPI and SCAPI. • Should have a basic knowledge on etiquettes and processes to be followed from an L3 support level standpoint • Knowledge on observability tools like Datadog or NewRelic will have added advantage • Good knowledge on API concepts, technologies such as REST, JSON, XML, YAML, GraphQL, Swagger • Hands on working experience in managing and supporting peak sales cycles including good understanding of pre-requisites and actions required for sizing, scaling and performance tuning enterprise SFCC application as part of holiday readiness. • Test Driven Development experience with hands on experience using mocking frameworks • Experience with Data modelling • Good knowledge on agile methodology and scrum ceremonies • Concepts on branching/merge strategies, code repo frameworks like Git/Bitbucket, code reviews etc • Hands on experience in integrations with code quality tools. • Should be flexible to work with overlap with some part of offshore (IST) hours to hand off / transition work for the day to the offshore counterpart for L3. Professional Skill Requirements: • Proven ability to work creatively and analytically in a problem-solving environment • Desire to work in an information systems environment • Excellent communication (written and oral) and interpersonal skills • Strong written and verbal communication skills with the ability to effectively communicate with business and technology partners, peers, and senior management • Strong interpersonal skills and the ability to work with multiple stakeholders to drive success.