About Us We create with care, and we innovate with purpose. More than flavor producers, we are passionate professionals who aim to gather our people, partners, and customers with a shared spirit of confidence, respect, and entrepreneurship. We produce clean, authentic, and versatile beverage solutions that make every sip so much better, all with a determined pursuit of sustainably sourced, quality ingredients. Each bottle filled comes with a commitment to natural ingredients, extraordinary taste, high standards of service, and trade ingenuity. We are honored to be part of the drinks you craft, joining our creativity to make life more flavorful. About the Opportunity We are seeking a proactive, data-driven, and customer-focused Websites & Ecommerce Marketing Specialist to lead the success and growth of Monin North Americas’ web and ecommerce sites. This role is critical to optimizing customer experience, driving sales, and supporting strategic initiatives across our Shopify-based websites. The ideal candidate will bring technical fluency, cross-functional collaboration skills, and a passion for continuous improvement. What You’ll Do ·      Website and Ecommerce Management: o  Own daily operations and maintenance of Monin.us and Monin.ca websites. o  Monitor website performance, user experience, and site functionality. o  Partner with developers to resolve technical issues and implement enhancements. o  Ensure content accuracy and compliance with US and Canada laws, policy, and best practices (e.g., as ADA, bilingual, privacy, tax). ·      Customer Experience Optimization: o  Lead personalization, retention and upsell strategic projects, including reviews, search, recommendations, loyalty, subscriptions gift bundles, to increase customer satisfaction and sales o  Implement A/B testing and usability studies to optimize website elements, including landing pages, checkout, and product pages. o  Collaborate with customer service to resolve issues and improve satisfaction. ·      Data Analysis and Performance Management: o  Analyze traffic, conversion, and customer behavior insights to prioritize action plans for maximizing success and performance improvement. o  Collaborate with internal teams to prioritize actions based on data insights. ·      Ecommerce Marketing Execution: o  Understand and support ecommerce marketing strategies to drive traffic, increase sales, and improve conversion rates. o  Set up promotional campaigns and seasonal initiatives in coordination with communications. o  Execute SEO improvements in coordination with website developers. o  Maintain brand consistency across all ecommerce touchpoints. ·      Collaboration and Coordination: o  Work closely with cross-functional teams, including communications, sales, product, and customer service, to align ecommerce strategies with overall business goals. o  Manage relationships with external vendors and partners to support ecommerce initiatives. Your Secret Ingredients • Pay Attention to the Details – You always want to get things right the first time. • “Bring It” Every Day – You have a passion for what you do and make the most of each day. • Passion for Quality – You take pride in the quality of everything you touch and everything you do. • You Keep Things Fun – You see the fun in your daily interactions and be sure to laugh every day. Other Qualifications & Considerations • Bachelor’s degree in Marketing, Business, Ecommerce, or a related field. • 2+ years of experience in ecommerce marketing or website management. • Proficiency in Shopify and ecommerce tools (search, recommendations, reviews, loyalty, customer support, subscriptions). • Strong analytical, communication, and organizational skills. • Demonstrate ability to work independently and collaboratively in a fast-paced environment. • Experience with Microsoft 365 and project management tools (ClickUp preferred) Preferred Skills: • Solid understanding of SEO, SEM, and ecommerce best practices. • Proficiency in web analytics tools such as Google Analytics and KPI dashboards. • Basic understanding of HTML, CSS, and web design principles. • Familiarity with AI marketing tools and emerging ecommerce technologies. • What We Offer— Because Monin hires the best people, we work hard to offer our employees benefits that improve their lives. The Sweet Stuff: • A fun, dynamic working environment with a growing, energetic, and passionate team • A diverse and inclusive environment where everyone is welcome • Breakrooms stocked with our delicious products • Management that uplifts and nurtures talent & provides continuing education • Promotion of health and wellness • Company-sponsored fun events Benefits: • A 401(k) plan in which the company matches dollar for dollar on a % you contribute • Affordable health coverage for you and your family through medical, dental, and vision programs. • A generous paid time off program in which the benefits increase along with your tenure with the company • Nine company-paid holidays plus one floating holiday and diversity day Monin is an equal opportunity employer and encourages all qualified candidates to apply. Monin is a Drug Free Workplace and does pre-employment drug screening. Monin participates in e-verify When you join Monin Gourmet Flavorings, you’re doing much more than switching companies to advance your career. You are becoming part of the Monin Family. We are a diverse group of talented professionals who drive innovation, embrace change and growth, and celebrate the global community which is Monin.